France : 48h à 72h - Mondial relais 2 à 6 jours

Europe : 2 à 6 jours ouvrés.

International : 6 à 12 jours ouvrés.

La livraison est également disponible dans les DOM-TOM.

Deliveries are made on business days only. No shipping or delivery is guaranteed on weekends or public holidays.

All our products are carefully packaged to ensure maximum protection during transit.

We use durable materials tailored to each item. Our packaging is also designed to be discreet and as eco-friendly as possible.

Yes, a tracking link is sent to you by email as soon as your order is shipped. You can follow every step of the delivery in real-time.

Yes, we are always open to new collaborations with both physical and online stores. If you share our values and love our products, contact us via email or partners page to discuss further.

Yes, we offer preferential rates, flexible volumes, and personalized support for our professional partners. Feel free to contact us to receive our B2B brochure.

Absolutely ! Whether you're an influencer, a content creator, or a business with a collab idea, we’d love to hear from you. Send us your proposal, and we’ll get back to you soon !

You can reach us anytime via our contact form, by email at contact@timelens.fr, or directly through our social media. We do our best to get back to you within 24 business hours.

No worries ! Just reach out to us with your order number and a few photos. We’ll make it right in no time, whether through an exchange, a refund, or by shipping the correct item. Access the form here: Click here

We process every request within 24 to 48 business hours. Our priority is to provide you with fast, human, and efficient service.